Hatred is a fundamental human emotion that has deep root in society and culture. Psychologists believe that group identity and cohesion depend to a large extent on having a common enemy. It seems that the existence of “bad guys” is an important element in defining who we are within a large realm. It could be said that human beings love to hate.

A basic emotion

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When two pedestrians collide, there’s none of that anger we see when motorists cross one another’s path. The experts say that we don’t see aggression when people collide because they’re liable to exchange little signs of apology, which you are unable to do when you’re trapped inside a car.

The same kind of misunderstandings can easily happen on e-mail. The style of e-mail is terse but informal, so people get annoyed where no rudeness is intended, because they can’t see the expression on the face of the person they’re communicating with. If they could, the problem would instantly disappear.

Face the facts

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It turns out that a scientist can see the future by watching four-year-olds with a sweet. The researcher invites the children into a plain room. You can have this sweet right now, he says, but if you wait while I go out for a few minutes, you can have two sweets when I get back. Then he leaves.
Some children grab the treat the moment he's out of the door. Some last a few minutes before they give in, but others are determined to wait. They cover their eyes, they put their heads down, they sing to themselves, they try to play games or even fall asleep. When the researcher returns, he gives these children their sweets, and then, science waits for them to grow up.

Emotional Intelligence

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